Image Building and Etiquette Mapping works on a global scale. The courses however are given in English. Private sessions can be translated into most languages including Hindi, Marathi, Gujarati, Tamil and other international languages. Translation costs will be at the client’s expense. Participants in the scheduled ‘group’ sessions should have a good working knowledge of English.
For all private courses, services and training provided by Image Building and Etiquette Mapping in the India, a 75% deposit is required with the application form and then full payment is required 4 weeks prior to the commencement date of the course, services and training. If a booking is made closer to the date of the commencement of the course, services and training, full payment is required upon registration. Please be advised that unless otherwise stated, all private courses are carried out at a date of mutual convenience between Image Building and Etiquette Mapping and the client. Once a date and venue has been arranged, and payment has been received, clients will receive an email with final confirmation and detailed arrangements for the day. A course, services and training will not go ahead until full payment has been received. If a course and training is delivered at a venue of the client’s choice, the tutor travel costs will be added to the fee.
Cancellation fees (Refund Policy): Image Building and Etiquette Mapping does not have any REFUND POLICY once the training has been booked by the client.
When we receive your booking form and payment in full, a place on the scheduled group course will be reserved for you. A week before the course final confirmation and detailed arrangements for the day will be sent to all participants.
Postponement to a later date may be considered on a case-by-case basis and at the discretion of Image Building and Etiquette Mapping, an administration charge may be applied.
All bookings including any early advance booking discounted rate quoted is subject to the same terms and conditions and payment must be received within 5 working days of the date of invoice for the discounted rate to be honoured. Failure to pay within 5 days will result in the full course price being charged. In the unlikely event that a course does not meet the minimum number of attendees, Image Building and Etiquette Mapping reserve the right to cancel the course and reschedule the course. Image Building and Etiquette Mapping cannot be held responsible for any expenses incurred by students due to a postponement or cancellation of a course.
Payment is made directly to Image Building and Etiquette Mapping’s client account. Alternatively, payment can be made with a debit or credit card. Credit cards accepted are Visa and MasterCard. Please note credit and debit card payments incur an administration fee.
In the case of payments by direct bank transfer, your name must be used as a reference along with your invoice reference number.
Any costs incurred through damage or breakage to any venues, properties, belongings or equipment owned or sourced by Image Building and Etiquette Mapping or their affiliated companies will be covered by the responsible party.
We ask that all students arrive at the time specified on the course joining instructions, unless agreed otherwise. If students fail to show up after 40 minutes without telephoning, texting or emailing to alert the tutor or office as to their lateness, the tutor will leave the training venue. If a student or group of students arrive late, the scheduled session will finish at the original stated time. In the unlikely event that the tutor is delayed, he/she will keep the students informed about expected arrival time and alternative arrangements will be made if deemed necessary by both parties.
Dress code is smart. The student accepts that failure to comply with the dress code could possibly result in training not taking place. No refund will be offered.
Whilst we will do our utmost to allocate named tutors for private tuition, this cannot always be guaranteed due to the international nature of our work and retained clients. All our tutors are experts in their field. In case, a named tutor be unable to attend a booking due to sickness or a personal emergency, we will do our best to provide a substitute tutor and ask that clients be understanding. Only if Image Building and Etiquette Mapping cannot provide a suitable tutor will a refund of any amount be valid.
Video or audio recording of any class, seminar or workshop given by Image Building and Etiquette Mapping and associated tutors is prohibited unless otherwise agreed in writing. If permission has been granted, it is understood that the footage and or audio is used for personal use only and will not be used for commercial gain or appear on any media or social media. Occasionally, Image Building and Etiquette Mapping will film or photograph a tutorial for internal or external marketing purposes. Students or clients who do not wish to be captured must alert Image Building and Etiquette Mapping at the start of the session. Image Building and Etiquette Mapping will inform students in writing of any planned filming or photography by a 3rd party.
The reproduction or distribution of any notes or course materials is strictly prohibited. The downloading and printing of notes is for the sole use of the paying student only.
Reselling or electronically distributing of items or files purchased from Image Building and Etiquette Mapping is strictly prohibited. Posting Image Building and Etiquette Mapping courses, files or download links on websites, on social media, inside forums, in virtual classrooms, on personal or organisation storage sites (Google Drive, Dropbox, etc.), inside chats, inside Facebook groups, and the like is strictly prohibited.
• All courses and material, purchased from Image Building and Etiquette Mapping are for personal or company use only. For each purchase, only one user is allowed access to the content and course. You may not purchase a product or course to share with another user. • Image Building and Etiquette Mapping materials in your professional practice (coaching, therapy, classes and the like) you must purchase a professional license and or partnership. • All copyrights are retained by Image Building and Etiquette Mapping with all rights reserved. • It is illegal to reproduce or distribute copyrighted material without the permission of the copyright owner.
• Reselling of Image Building and Etiquette Mapping material, printable, and articles, is strictly prohibited. • Posting Image Building and Etiquette Mapping files or download links on websites, on social media, inside forums, in virtual classrooms, on personal or organization storage sites (Google Drive, Dropbox, etc.), inside chats, inside Facebook groups, and the like is strictly prohibited. • Forwarding our newsletter, articles and offers to your friends, colleagues, family, etc. is permitted. You may not use Image Building and Etiquette Mapping files, course material or printables (free or purchased) in your professional practice with clients (training, coaching, therapy, classes and the like) without purchasing a partnership or a professional license.
For more information about partnerships or professional licenses, please contact email@example.com. It is illegal to reproduce or distribute copyrighted material without the permission of the copyright owner. Please email firstname.lastname@example.org to request a specific use for our material.
For more information about partnerships and or professional licenses, please contact email@example.com.
Image Building and Etiquette Mapping reserves the right to postpone any training due to industrial action, ill health or any other unforeseen occurrence. Image Building and Etiquette Mapping will make every possible effort to inform the client in time.
Image Building and Etiquette Mapping will use its best endeavours to carry out the Agreement as agreed but will not be liable for the loss (whether direct or consequential) suffered by the Client, in the event of Image Building and Etiquette Mapping being unable to complete work in whole or in part due to matters beyond its reasonable control, which expression shall include (but shall not be limited to) acts of God including tempest, fire, earthquakes, or natural disaster; government sanction, embargo, import or export regulation or order; illness, failure in the transportation of equipment, machinery or personnel or in the provision of any utility including power, gas, water, or communication services; labour disputes, including strikes, lockouts, boycotts or other industrial action; war, civil war, sabotage or act of terrorism.
When a trainer is booked for an overseas visit the visa, invitation letter and any other relevant travel documentation is to be provided by the client well in advance of the expected departure date. Failure to provide the necessary documentation within a sufficient timeframe may result in the tutor being unable to travel. No refund will be given but, if possible, the booked dates will be rescheduled. Image Building and Etiquette Mapping reserves the right to change or replace any modules on any of the listed courses; where possible students will be notified of these changes. These terms and conditions and our relationship are governed by and interpreted in accordance with Indian law. A claim may only be brought against us if it can be brought into Indian law without reference to the law of any other country. Any claim against Image Building and Etiquette Mapping shall be accordance to Mumbai Jurisdiction Only.
By accepting these terms and conditions you consent to receive carefully targeted marketing material produced by Image Building and Etiquette Mapping your data and personal details will never be shared with 3rd parties. You can choose to opt-out at any time.